FAQ – Where can I find my downloads

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  • Post category:Help

After you placed the order, you will be able to download the file directly from your browser, however you can also download the file afterwards from the link in the confirmation email and from your account.

Download the design file directly after your order

Download the design file from the confirmation email

Download the design file from your account

*Please note that you need to unzip the download files on your computer.
After you download the file, you can select the correct file format for your embroidery machine.